1.1 Please read these Terms of Service (also "Terms") carefully before downloading, accessing and/or using any app or game (the "Service") developed and operated by Digital Tales (also "us", "we", or "our").
1.2 These Terms represent a legal agreement between you (also the “User”) and Digital Tales S.r.l., an Italian company with registered office address at Via Copernico 38, 20125 Milan, Italy (company VAT number 05496530964).
1.3 Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users downloading, accessing and/or using the Service. These Terms also apply to any other services that we may provide in relation to our apps and games, such as customer support, social media, community channels and Websites.
1.6 We reserve the right to modify or replace these Terms at any time, at our sole discretion, and your continued use of our Service after the Terms have been updated shall confirm your acceptance of the updated Terms.
1.7 You agree that you are an adult of legal age in the country where you reside and access our Service. If you are younger, you can only download, access and use our Service if your parent(s) or legal guardian have/has reviewed these Terms of Service and allowed you to download, access and use our Service subject to these Terms of Service.
1.8 You agree that you are accessing our Service as a private person. Any commercial use of our Service is not allowed.
About downloading, accessing and using our Service
2.1 You can access our Service upon download to your device. Information about gameplay and features can be found in the apps and games descriptions on the app stores and distribution platforms, in support sections inside our apps and games themselves and on our Website.
2.2 Some of our apps and games are free to play, but you may purchase virtual items inside them (e.g. virtual coins, gold, points or other consumable items) to speed up gameplay and/or unlock additional content by spending real money (“Virtual goods”). Means of payment may vary depending on the app store or platform you make your purchase on. Virtual goods cannot be exchanged into real money nor refunded. You agree that you do not own Virtual goods, but acquire a limited license to use Virtual goods according to the specific Service.
2.3 You agree that downloading and/or accessing our Service requires an Internet connection that you are responsible for and for which your Internet service provider may charge you.
2.4 We do not guarantee that our Service will be available or error-free at all times or at any given time. There may be times when our Service is not available for technical or maintenance reasons, whether on a scheduled or unscheduled basis. Downtimes may also be caused by technical problems beyond our control.
2.5 We are not liable or responsible for any failure to perform, or delay in performance, of our Service that is caused by events outside our reasonable control.
2.6 We may add new or remove existing features and content in the effort to improve our Service but we are under no obligation to continue providing either support or updates for versions of an app or game that are not up-to-date.
2.7 Digital Tales may automatically update apps and games, also on the User’s mobile device, if the device’s settings allow for it, in order to ensure the security of the system or the stability and compatibility of the Service, but only in due consideration of the User’s interests.
2.8 We do not guarantee that any of our apps and games will be available at all times or at any given time or that we will continue to offer them for any particular length of time. We may change and update our Service without notice to you. We make no warranty or representation regarding the availability of our Service and reserve the right to modify or discontinue the Service in our sole discretion without notice, including for example, ceasing the Service for economic or technical reasons.
2.9 When using our Service you may choose to, and in some instances be required to, create an account with us. If you do create an account with us, you agree that you shall take all steps necessary to protect your login details and keep them secret.
2.10 We will not be responsible to you for any loss that you suffer as a result of an unauthorized person accessing your account and/or using our Service and we accept no responsibility for any losses or harm resulting from its unauthorized use.
2.11 We reserve the right to delete your account if no activity is conducted by you in relation to the account for 360 or more days. In such event, you may no longer be able to access and/or use any Virtual goods associated with that account and no refund will be offered to you in relation to the same.
2.12 You agree that, if you delete your account, or if we delete your account in accordance with these Terms, you may lose access to any data previously associated with your account (including, without limitation, your progress through our apps and games, the level or score you have reached and any Virtual goods associated with your account).
2.13 Your account is personal to you and you are not entitled to transfer your account to any other person.
3.1 You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to our Service (other than Content which is contributed and owned by Users) is owned by or licensed to us.
3.2 Whilst you are in compliance with these Terms, we grant you a non-exclusive, non-transferable, personal, revocable limited license to access and/or use our Service (but not any related object and source code) for your own personal private use. You agree not to use our Service for anything else. These Terms also apply to any update which we may release or make available for any of our apps and games and any such update shall be deemed part of the Service for the purposes of these Terms.
3.3 You agree that, other than the license granted to you by these Terms, you shall have no ownership or property interest in our Service, including without limitation accounts and Virtual goods. You must not copy, distribute, make available to the public or create any derivative work from our Service or any part of our Service unless we have first agreed to this in writing.
3.4 In particular, and without limiting the application of section 3.3, you must not make use or available any cheats or technological measures designed to control access to, or elements of, our Service, including providing access to any Virtual goods, whether on a free of charge basis or otherwise.
4.1 You must comply with the laws that apply to you in the location that you access our Service from. If any laws applicable to you restrict or prohibit you from using our Service, you must comply with those legal restrictions or, if applicable, stop accessing and/or using our Service.
4.2 You represent that all the information you provide to us on accessing and/or using our Service is and shall remain true, accurate and complete at all times.
4.3 You shall download and access our Service only for your personal use and according to these Terms, any app store and platforms Terms and any applicable law.
4.4 You shall only download and use our apps and games and/or acquire Virtual goods from the app stores and platforms that we make our apps and games available on, and only use our apps and games on devices and platforms that we provide them for.
5.1 Our apps and games may occasionally allow you to communicate with other Users and/or post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). When you interact with other users or make Content available via our Service, you shall not:
post or use any communication or Content that breaches applicable law including third-party rights (e.g. rights in intellectual property, confidentiality or privacy);
post or use any communication or Content that is abusive, unethical, racist, obscene, pornographic, discriminating, harmful to minors or glorifies violence, or is objectionable in any other way;
insult, threaten, provoke or harass others, including other Users and Digital Tales’ employees and partners;
post or use any communication or content for commercial purposes;
link or refer to any source outside our Service.
5.2 As a simple provider of the technical means to communicate or make Content available, Digital Tales is neither obliged nor able to monitor communication or Content made available by you or other Users via our apps and games and does not assume any liability to that extent. When making communication or Content available through our Service, you remain responsible for your communication and Content. You shall indemnify Digital Tales against all and any claims that are brought against Digital Tales as a result of your breach of section 5.2, unless not caused by your fault.
5.3 Digital Tales reserves to remove any such communication or Content, if we have reasonable ground to believe them to infringe third-party rights or any other applicable law or Sec. 5.1. If you believe communication or Content made available through our Service infringes your rights or is in breach of these Terms, please notify us at email@example.com.
5.4 By making communication or Content available through our Service, you grant Digital Tales a permanent right to use your communication and Content for display inside our apps and games, to publish your communication and Content in all media and to adapt them for this purpose. You may withdraw from this grant of rights by giving appropriate notice to Digital Tales at firstname.lastname@example.org.
5.5 If you are concerned that someone else is not complying with these Terms, please contact us at email@example.com.
Limitation of Liability
6.1 Nothing in these Terms of Service shall limit Digital Tales’ liability where applicable law does not allow for such limitation. In particular, Digital Tales’ liability shall not be limited for death or personal injury from Digital Tales’ or any of our statutory representatives’ or agents’ negligence or malice, for any other kind of damages and loss from Digital Tales’ or any of our statutory representatives’ or agents’ gross negligence or malice or fraud
6.2 Without prejudice to section 6.1 and only where applicable law allows for such limitation, Digital Tales shall only be liable for Digital Tales’ or any of our statutory representatives’ or agents’ slight negligence, if this causes a breach of an essential obligation under this Agreement (obligations that need to be fulfilled in order to achieve the purpose of this Agreement and on whose fulfillment a User can usually rely upon). In this case, Digital Tales’ liability shall be limited to predictable damages and losses that usually occur in these cases. Any further liability of Digital Tales is excluded.
Duration and termination
7.1 This Agreement runs for an indefinite term.
7.2 Either party may terminate this Agreement at any time by giving 14-days notice: written or
electronic communication (e.g. via e-mail) is required. You may also terminate the Agreement with immediate effect by deleting the app or game from your device.
7.3 If we have reasonable ground to believe that you are in material breach of these Terms of Service, we may suspend your access to our Service and/or terminate this Agreement.
7.4 Either party may terminate the Agreement for cause without giving notice. Grounds for such termination for cause include material breach of these Terms of Service.
7.5 Upon expiry, you will no longer be able to access the app or game that was the subject matter of the Agreement. Your progress in the app or game and any related data will be deleted. Only if Digital Tales continues to operate the Service, you may again download and access it whereby a new Agreement will start to run. However, any related data cannot be restored.
Transferring these Terms
8.1 We may transfer all or a part of our rights or obligations pursuant to this Agreement to a third party without your consent.
8.2 You may transfer any of your rights or obligations under this Agreement only with our prior written approval.
9.1 These terms set out the entire Agreement between you and us concerning our Service and they replace all earlier agreements and understandings between you and us.
9.2 If any provision of these Terms of Service is held to be invalid or unenforceable, validity and enforceability of the remaining provisions shall not be affected.
Jurisdiction and applicable law
10.1 This Agreement is governed by Italian law.
10.2 The laws of Italy shall govern the interpretation of these Terms and apply to claims for breach of it, without reference to conflict of laws principles. If there is a dispute between us regarding these Terms, then that dispute will be subject to the jurisdiction of the courts of Italy, unless the law in your country of residence allows you to choose the courts of that country for the dispute in question.
10.3 All other claims, including claims regarding consumer protection laws, unfair competition laws, and claims in negligence and tort, will be subject to the laws of the country in which you are resident.
If you have any questions regarding these Terms, please contact us at firstname.lastname@example.org.
e-Learning, or Electronic Learning, is an advancement in Distance Learning based on interactive, multimedia courses which can be accessed through a wide range of electronic devices connected to the Internet.
Distance Learning or Distance Education
Distance Learning or Distance Education is a way of learning independently and remotely, which does not require instructors and learners to be physically present at the same place and time. Training, educational or learning material is delivered through text, audio and/or video courses. Although in its early days Distance Learning was thought of as an isolated experience with learners enjoying limited interaction with instructors or other students, information technology and online communication systems can now offer rich interactive Distance Learning experiences that may even surpass the interactivity options of a traditional classroom.
Also known as hybrid learning or mixed-mode learning, Blended Learning is an intermediate approach to Distance Learning, combining traditional classroom-based and electronic learning complementing each other.
LMS (Learning Managment System)
A Learning Management System is a platform used to create, distribute and track e-Learning courses. It is designed to support you throughout the training process – from planning, creating or importing learning content to assessing and monitoring learners, passing by managing users and delivering courses. Most LMSs focus on the key elements of Distance Learning: delivery, assessment and monitoring. Some even allow interactions between instructors and learners through forums, communities and videoconferencing. Others offer advanced tools to produce and manage SCORM-compliant content.
CDN (Content Delivery Network or Content Distribution Network)
A Content Delivery Network or Content Distribution Network is a globally distributed network of servers delivering content faster and efficiently, due to the wide spread of its datacenters.
This model is particularly effective in speeding the delivery of content for Websites and services with high traffic and a global reach: the closer a server is geographically, the faster the content will be delivered to a user, so a CDN management software dynamically finds the nearest server to the requesting client and rapidly delivers content through it. CDNs can also counterbalance bandwidth issues or sudden peaks of traffic.
SCORM (Shareable Content Object Reference Model)
The Shareable Content Object Reference Model (SCORM) is a set of specifications aimed at encouraging the standardization of learning content, so that it can be shared across different LMSs. More precisely, the SCORM standard defines how learning objects and LMSs communicate with one another, thus granting content durability, reusability and interoperability between e-Learning platforms.
LRS (Learning Record Store)
A Learning Record Store is a repository for learning records that can be accessed by any LMS, reporting tool or other LRS. Although it is usually a component of a LMS, it can also exist independently.
Any learning activity carried out through the Tin Can API or the Experience API (xAPI) - e-Learning standards developed after SCORM - can be stored and retrieved by a LRS.
Earlier standards like SCORM can only store simple data such as test scores or course completion and such data stays within the LMS used for that specific learning activity, whereas a LRS makes it possible to share more complex data across multiple platforms, so that learning records can follow the learner anywhere and provide more data points for reporting and analytics.
Learning Objects are self-contained and stand-alone content units, used to assemble e-Learning courses: learning content delivered via LMS is usually divided into Learning Objects, content modules made up of text, images, audio or video assets that can be aggregated, used and reused to support one or more learning activities.
Gamification is the application of Game Design principles and mechanics to non-gaming contexts in order to boost motivation through competition and to turn boring or complex tasks into easier and funny activities.
Gamification aims at driving desired user behaviors by fulfilling our natural need for success, status and recognition, while also tapping into our instinct to compete and/or collaborate to achieve goals. Its applications range from business to education - with the goal of increasing productivity and learning retention respectively - passing by training, marketing, customer loyalty, apps and Website design, health and fitness, public transport and much more.
An Application Programming Interface (API) is a set of rules and requirements that allows software programs to communicate with each other and to exchange information. Basically, APIs work as interfaces or interpreters between different applications and/or operating systems, thus facilitating interoperability.
They do so by exposing a small portion of a program’s code in order to share specific functions or pieces of data with other programs, without requiring developers to share all of their software’s code.
Applied Gaming or Serious Gaming is the application of games beyond entertainment purposes. Although it may actually be fun, its main objective is to educate, train or engage users in marketing activities by simulating real-world events or situations requiring problem solving or decision making.
Unlike Gamification, which borrows specific Game Design mechanics and elements such as points, levels and rewards in order to increase motivation and learning retention for educational or business applications, Serious Games are real games. They include educational games, also known as edutainment, technical simulations for testing new or dangerous procedures in a safe environment, business simulations for role-playing on processes or soft skills, advergames and politically or socially engaged games.